Privacy Policy — 77boss

1. Introduction

77boss ("we," "us," or "our") is committed to protecting the privacy and personal data of every player who uses our platform. This Privacy Policy describes how 77boss collects, uses, stores, shares, and protects your personal information when you access or use the 77boss website, games, and related services (collectively, the "Platform").

This policy is drafted in compliance with the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines and its Implementing Rules and Regulations, as well as applicable PAGCOR regulatory requirements. As a Filipino player, you have specific rights under Philippine law regarding your personal data, and this policy explains how to exercise those rights.

Please read this Privacy Policy carefully. If you do not agree with the practices described herein, you should not use the 77boss Platform. Questions about this policy may be directed to [email protected].

2. Data We Collect

77boss collects the following categories of personal data:

2.1 Identity & Contact Data

• Full legal name as it appears on your government-issued ID;
• Date of birth (to verify you are 21 years of age or older);
• Nationality and country of residence;
• Email address and mobile phone number;
• Residential address.

2.2 Identity Verification (KYC) Data

• Copies of government-issued identification documents (e.g., Philippine passport, SSS ID, PhilSys National ID, driver's licence, UMID);
• Selfie or facial image submitted for identity verification purposes;
• Proof of address documents where required.

2.3 Financial Data

• GCash or PayMaya mobile wallet number;
• Bank account details (BPI, BDO, Metrobank, or other linked bank) where used for transactions;
• Transaction history, including deposits, withdrawals, wagers, and bonus activity;
• Account balance information.

2.4 Technical & Usage Data

• IP address and approximate geolocation;
• Device type, operating system, and browser information;
• Session duration, pages visited, and features used;
• Game history and betting activity;
• Login timestamps and access logs.

2.5 Communications Data

• Records of communications with 77boss customer support, including live chat transcripts and email correspondence;
• Feedback, complaints, and dispute records.

3. How We Collect Your Data

77boss collects personal data through the following means:

• Direct collection: Information you provide when registering an account, completing identity verification, making deposits or withdrawals, contacting customer support, or participating in promotions;
• Automated collection: Technical and usage data collected automatically when you access the Platform, through cookies, log files, and similar tracking technologies;
• Third-party sources: Identity verification data from KYC service providers; fraud prevention data from third-party risk management services; payment data from GCash, PayMaya, and banking partners in connection with your transactions.

4. How We Use Your Data

77boss uses your personal data for the following purposes:

• Account management: To create, maintain, and administer your 77boss account;
• Identity verification: To verify your age (21+) and identity in compliance with KYC and AML obligations;
• Transaction processing: To process deposits, withdrawals, and wagers in Philippine Peso;
• Platform operation: To provide access to games, live dealer tables, sports betting, bingo, and other Platform features;
• Customer support: To respond to your enquiries, complaints, and support requests;
• Regulatory compliance: To comply with PAGCOR requirements, anti-money laundering obligations, and other applicable Philippine laws;
• Fraud prevention and security: To detect, investigate, and prevent fraudulent activity, cheating, and unauthorised account access;
• Responsible gaming: To monitor gaming behaviour and apply responsible gaming tools where appropriate, including deposit limits and self-exclusion;
• Marketing communications: To send you promotional offers, bonus notifications, and platform updates, where you have consented to receive such communications. You may opt out at any time;
• Platform improvement: To analyse usage patterns and improve the performance, features, and user experience of the 77boss Platform.

5. Legal Basis for Processing

77boss processes your personal data on the following legal bases under the Data Privacy Act of 2012:

• Contractual necessity: Processing required to perform our contract with you — i.e., to operate your account and provide the services you have requested;
• Legal obligation: Processing required to comply with applicable laws, including KYC, AML, and PAGCOR regulatory requirements;
• Legitimate interests: Processing for fraud prevention, platform security, and responsible gaming monitoring, where these interests are not overridden by your privacy rights;
• Consent: Processing for marketing communications and non-essential cookies, where you have provided explicit consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

6. Sharing Your Data

77boss may share your personal data with the following categories of recipients, strictly for the purposes described in this policy:

• KYC and identity verification providers: To verify your identity and age in compliance with regulatory requirements;
• Payment processors: GCash, PayMaya, BPI, BDO, Metrobank, and other payment partners, to process your deposits and withdrawals;
• Fraud prevention and AML service providers: To detect and prevent fraudulent activity and money laundering;
• Game software providers: Game providers may receive limited technical data necessary to deliver game content and verify game outcomes;
• Regulatory authorities: PAGCOR and other Philippine government authorities, where required by law or regulatory obligation;
• GLaw enforcement agencies: Where required by a valid legal order, court order, or applicable Philippine law;
• Professional advisers: Legal, accounting, and auditing firms, subject to confidentiality obligations.

All third parties with whom 77boss shares personal data are required to handle that data in accordance with applicable privacy laws and to implement appropriate security measures.

7. Cookies & Tracking Technologies

77boss uses cookies and similar tracking technologies to operate and improve the Platform. Cookies are small text files stored on your device when you visit the Platform.

7.1 Types of Cookies We Use

• Strictly necessary cookies: Required for the Platform to function. These include session cookies that keep you logged in to your 77boss account. These cannot be disabled.
• Performance cookies: Collect anonymised data about how players use the Platform, such as which pages are visited most frequently. This helps us improve Platform performance.
• Functional cookies: Remember your preferences, such as language settings and display options, to personalise your experience.
• Analytics cookies: Used to understand aggregate player behaviour and improve the Platform's features and content.

7.2 Managing Cookies

You may control non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the 77boss Platform. Strictly necessary cookies cannot be disabled as they are essential to Platform operation.

8. Data Retention

77boss retains your personal data for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, regulatory, accounting, and reporting requirements.

• Account data: Retained for the duration of your account and for a minimum of five (5) years following account closure, in accordance with PAGCOR and AML record-keeping requirements;
• Transaction records: Retained for a minimum of five (5) years from the date of the transaction;
• KYC documents: Retained for the period required by applicable Philippine law and PAGCOR regulations;
• Support communications: Retained for up to three (3) years from the date of the communication;
• Marketing consent records: Retained until you withdraw consent, plus a reasonable period thereafter for compliance purposes.

When personal data is no longer required, 77boss will securely delete or anonymise it in accordance with our data retention procedures.

9. Your Rights

Under the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines, you have the following rights with respect to your personal data held by 77boss:

• Right to be informed: The right to be informed of how your personal data is being collected and processed — which this Privacy Policy fulfils;
• Right of access: The right to request a copy of the personal data 77boss holds about you;
• Right to rectification: The right to request correction of inaccurate or incomplete personal data;
• Right to erasure: The right to request deletion of your personal data, subject to our legal and regulatory retention obligations;
• Right to object: The right to object to the processing of your personal data for direct marketing purposes;
• Right to data portability: The right to receive your personal data in a structured, commonly used format;
• Right to lodge a complaint: The right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have been violated.

10. Data Security

77boss implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, and destruction:

• TLS encryption: All data in transit between your device and 77boss servers is encrypted using Transport Layer Security (TLS);
• Encryption at rest: Sensitive personal and financial data stored on 77boss servers is encrypted at rest;
• Access controls: Access to personal data is restricted to authorised personnel on a strict need-to-know basis, enforced through role-based access controls;
• Regular security audits: The Platform undergoes regular security assessments and penetration testing by qualified security professionals;
• Incident response: 77boss maintains a data breach response procedure. In the event of a data breach that poses a risk to your rights, we will notify you and the National Privacy Commission as required by law.

While 77boss takes all reasonable steps to protect your data, no method of transmission over the internet or electronic storage is completely secure. You are responsible for maintaining the confidentiality of your 77boss login credentials.

11. Children's Privacy

The 77boss Platform is strictly intended for adults aged 21 years and above, in accordance with Philippine gaming regulations. 77boss does not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from a person under 21, we will take immediate steps to delete that data and close the associated account.

If you believe that a minor has registered on the 77boss Platform, please contact us immediately at [email protected].

12. Third-Party Links

The 77boss Platform may contain links to third-party websites or services, such as payment provider portals. This Privacy Policy applies solely to the 77boss Platform. 77boss is not responsible for the privacy practices of third-party websites and encourages you to review the privacy policies of any third-party sites you visit.

13. Changes to This Policy

77boss reserves the right to update this Privacy Policy at any time. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify you by email or through a notice on the Platform. Your continued use of the 77boss Platform following the posting of changes constitutes your acceptance of the revised Privacy Policy.

We encourage you to review this Privacy Policy periodically to stay informed about how 77boss protects your personal data.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data by 77boss, please contact our Data Privacy team:

• Email: [email protected]
• Live Chat: Available 24/7 via the Platform in Philippine Standard Time (PHT)
• Response time: We aim to respond to all data privacy enquiries within fifteen (15) business days.

You also have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you are not satisfied with our response to your data privacy concern.